Dear Customer,

We at Overstock.com sincerely think of ourselves as working on behalf of you, our community of customers, to help see you through these worrisome times. Towards that end, we have opened a new Gold Redemption Program. We are proud of it because we believe it is much fairer than others currently being advertised in the national media.

Its advantages are:

• Cash - Your gold or platinum can be redeemed for cash in the form of a check.

• Best Value - Our own internally-conducted study comparing competitors to Overstock.com found that Overstock.com can give a significantly higher return. In fact, it was so significant, I think the lawyers would be mad if I told you (but you get a lot more from our program, we found).

• Unique Accept/Reject Option - Unlike most other programs, you have the opportunity to accept or reject the offered amount. Should you reject it, your product will be returned free of charge.

• No Minimums Required - Whether you have only an earring back or a heap of broken, unwanted gold or platinum, it can be redeemed. Things which some pawn shops won't even give you cash for, Overstock.com will.

• Free Shipping - We issue a pre-paid shipping label for every sign-up, so there is no shipping expense to you.

This is an outlet for customers who would never be seen in a pawn shop but who want quick cash. You can redeem from the convenience of your home without spending a penny on shipping or gas. In addition, you can go online any time of day to sign-up and/or return to use the program as often as you wish. We've seen numerous customers test the system only to return and redeem more gold than the first time.

All brought to you by Overstock.com - a name you can trust.

Most respectfully,
Patrick
CEO, Overstock.com